Last updated: 17 August 2026
This Privacy Policy explains how TECH ARCHITECTS Kft. (“we”, “us”, “our”), the operator of Bauxel FM, collects, uses, and protects your personal data when you visit bauxel.com, interact with our advertisements, submit a form, or use the Bauxel FM facility management software. We are committed to processing your data in accordance with the EU General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for your personal data is:
- TECH ARCHITECTS Kft. (registered in Hungary)
- Product: Bauxel FM
- Contact for privacy matters: privacy@bauxel.com
2. What Data We Collect
Information you provide
- Lead and contact forms (including forms submitted through Facebook/Instagram lead ads): your name, email address, phone number, company name, and any details you choose to include in your message.
- Account and service data (if you register for or use Bauxel FM): login credentials, organisation details, and the data you enter into the software.
Information collected automatically
- Usage and device data: IP address, browser type, pages visited, and interactions with our website, collected through cookies and similar technologies.
- Advertising and analytics data: collected via the Meta Pixel and similar tools to measure and improve our advertising (see Section 5).
3. How We Use Your Data
- To respond to your enquiries and contact you about Bauxel FM.
- To provide, operate, and improve the Bauxel FM software and our website.
- To send you information and marketing about our products, where permitted.
- To measure, analyse, and improve the performance of our advertising.
- To comply with our legal obligations.
4. Legal Basis for Processing
We process your personal data on the following legal bases under the GDPR:
- Consent (Art. 6(1)(a)) — for marketing communications and non-essential cookies.
- Contract (Art. 6(1)(b)) — to provide the Bauxel FM service you request.
- Legitimate interests (Art. 6(1)(f)) — to respond to enquiries, secure our services, and improve our products and advertising, balanced against your rights.
- Legal obligation (Art. 6(1)(c)) — where we are required to process data by law.
5. Cookies and Advertising Technologies
Our website uses cookies and similar technologies, including the Meta Pixel provided by Meta Platforms, Inc. These help us understand how visitors use our site and measure the effectiveness of our advertising on Facebook and Instagram. Non-essential cookies are only set with your consent, and you can withdraw consent at any time through your browser settings.
6. Facebook and Instagram Lead Ads
If you submit a form through one of our advertisements on Facebook or Instagram, the information you provide is shared with us by Meta so that we can contact you. Meta’s processing of your data is governed by Meta’s own privacy policy. We use the data solely to respond to your enquiry and provide information about Bauxel FM.
7. Sharing Your Data
We do not sell your personal data. We share it only with trusted service providers (processors) who help us operate our business, such as hosting, email delivery, payment processing, advertising, and analytics providers. These providers process data on our behalf under appropriate agreements. We may also disclose data where required by law.
8. International Transfers
Some of our service providers may process data outside the European Economic Area. Where this occurs, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses to protect your data.
9. Data Retention
We keep your personal data only for as long as necessary for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymise it.
10. Your Rights
Under the GDPR, you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate data;
- request erasure of your data (“right to be forgotten”);
- restrict or object to processing;
- request data portability;
- withdraw consent at any time, without affecting prior lawful processing.
To exercise any of these rights, contact us at privacy@bauxel.com. You also have the right to lodge a complaint with a supervisory authority. In Hungary, this is the Hungarian National Authority for Data Protection and Freedom of Information (NAIH, naih.hu).
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to protect your data using industry-standard practices.
12. Children
Bauxel FM is a business product and is not directed at children. We do not knowingly collect personal data from anyone under the age of 16.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date revised accordingly.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@bauxel.com.